'Who's who' in IPX

As the market for IP Exchange services has started to grow, so the ranks of IPX providers has also begun to swell, with many heavyweight telecoms service providers now offering access to their IPX networks and IPX-based services. Innovation Observatory has compiled a list of leading IPX providers...and we have identified a short-list of some of those IPX providers that believe are setting the pace in terms of growth and product / service innovation.

IPX networks to carry wholesale telecoms services worth USD5 billion p.a. by 2017

As much as 25% of the wholesale value of traffic flowing over IPX networks will be generated from new and value-added services; LTE interoperability, roaming and voice services will also be strong drivers of growth...

Lack of clear pricing is one of nine barriers to IPX adoption

We've identified nine distinct barriers to the adoption of IP Exchange (IPX) services by operators worldwide. It may not surprise you to learn that price is one of them - but actually, just as important as price levels is the lack of clear information about price structures or comparisons with alternative international wholesale IP transit and service interconnection options. The quotes in the graphic below are taken from our in-depth interviews with wholesale buyers.

Webinar: Customer Experience and Field Force Management

Join Innovation Observatory, TOA Technologies and European Communications on 27 November at 4pm GMT, for a webinar that will demonstrate How Your Field Workforce Can Transform the Customer Experience to Outpace Your Competition

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Ericsson, Accenture, Amdocs - what do they have in common?

Ericsson explained its new go to market strategy to me this week. It involves putting effort into understanding procurement behaviour among its customers, creating a number of 'engagement practices' (like Accenture and the other technology consultancies do) and recruiting skilled staff able to understand how Ericsson products and services can meet customer challenges.

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