Danny Dicks's blog

The twin tracks of innovation in telecoms IT

Twin tracks of telecoms IT innovation TMForum Live is the biggest annual conference and exhibition for suppliers of what we used to call telecoms OSS/BSS (operations support systems / business support systems) – in other words, the network management and IT systems that enable telecom network operators and service providers to run their businesses.

But here’s a strange thing. The TM Forum is increasingly moving away from its telecoms roots and into other areas where it sees an opportunity to do the things it is good at: bringing people together, defining business and industry models and technical architectures, creating or contributing to industry standards, and providing a ...

Cybersecurity and the future of the digital economy

Concerns about a digital economy futureCybersecurity is the biggest concern for businesses preparing for an increasingly digital economic future. Innovation Observatory has found many times in its research among businesses that security is right at the top of companies’ concerns ...

The digital economy is bigger than you think

Innovation Observatory has just concluded a major study of the digital economy for KC, the incumbent provider of telecoms services in Hull, UK. We developed a method for measuring the digital economy that better reflects its value in terms of sales and employment than existing industrial-classification-based methods...

What clinical trials teach us about innovation in sharing private data

Personal data issuesOne of the difficulties faced by those trying to unlock the value in data collected by systems from individuals is that even when the data can be made anonymous, the owners of the data are reluctant to share it with third parties. But in clinical trials, and in other medical research projects, data is routinely collected, shared and analysed. What does this tell us about the frameworks for trust that are needed to make the most of “big data”?

What next for market research?

Market research basicsIt’s tough being in market research at the moment, especially in the UK, where the general election earlier this month showed how difficult political opinion research can be. No surveys predicted the outcome (though constituency-based, first-past-the-post electoral systems add a layer of complexity to an already difficult type of research)...

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